What is being done to prevent this from occurring again?

The City of Cocoa Utilities Department is committed to providing clean, fresh drinking water to all customers and assures its customers that we have taken corrective actions to prevent a similar oversight in the future.

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1. What is a synthetic organic contaminant (SOC)?
2. How often are we required to perform this test?
3. When was the last time this test was performed?
4. When will Cocoa perform the next test?
5. Why am I receiving this letter?
6. What is being done to prevent this from occurring again?
7. Is my water safe to drink?
8. Do I need to boil my water?
9. Where can I find more information on Cocoa’s drinking water?