Requirements to Start Service

Completed Request for Service Application

Two Valid Forms of Identification:

  • Government-issued Photo ID
  • Anything that has your name embossed/printed on it (i.e. Social Security Card, Insurance Card, Passport, Voter Registration, Vehicle Registration) NO credit/debit cards will be accepted.

Proof of Ownership/Tenancy

Proof of Ownership:

  • If Established: Recorded Deed
  • If Newly Purchased: Signed ALTA Statement or Notarized Deed
  • Prior to Closing: Fully Executed Sales Contract (signed by both buyer and seller)

 A Valid Lease:

  • The lease must be signed with owner and tenant signatures clearly visible.
  • Notarization of the lease by the owner may be required on a case-by-case basis.
  • If the lease is signed by a Property Management Company only, a copy of the current property management agreement must be provided.
  • If the signing Property Manager is not individually named within the Agreement, a list of Authorized Agents must be provided by the Company on company letterhead.
  • If the lease is signed by a Power of Attorney, a copy of the Power of Attorney must be provided.

If No Valid Lease is Available:

  • Owner, Authorized Agent, or POA will complete, and have notarized, a Letter of Authorization Form provided by the City (photo ID and proof of ownership/agency/POA must be provided).

If Owner is Deceased:

  • Death Certificate must be provided.
  • Last Will and Testament or trust agreement naming beneficiary or executor.
  • Proof of Probate Filing (temporary water service may be provided pending Probate documentation).

Related Documents

Please click below to access the Request for Service Application. Send the application with all required documents to

If you are an owner authorizing water service for your tenant, please fill out the below form and email to with a copy of your state-issued photo identification.